CareLink is a secure online platform designed for healthcare professionals to access patient information, coordinate care and streamline communication. With CareLink, you can view electronic medical records, collaborate with other providers and manage patient referrals — all from one convenient place.
Who can use CareLink?
CareLink is available to authorized healthcare providers and staff. Examples of individuals who can benefit from a CareLink account include:
- Providers who refer patients to or receive referrals from Mount Nittany Health providers
- Post-acute care facilities and their teams
- Clinical and office staff supporting patient care
- Independent providers performing procedures at Mount Nittany Health facilities
- Emergency Medical Service (EMS) providers
Is CareLink secure?
Yes, CareLink uses advanced encryption and security protocols to protect patient data. Our platform is compliant with industry standards, including HIPAA compliance, ensuring that all sensitive information is handled responsibly.
How do I sign up for CareLink?
To get started, visit the CareLink registration page and complete the online form. Once your application is reviewed and approved, you will receive login credentials and access to the platform.
Is any training required to use CareLink?
No, you can use CareLink without any training. But, if you have questions about how to use specific features, you can access support documents in the Quick Links section of your account.
What features does CareLink offer?
CareLink provides tools to:
- View patient health records
- Submit and track referrals
- Communicate securely with other providers
- Access lab results and imaging reports
- View patient prescriptions
- Coordinate care in real time
Your patients are automatically added to your list when they check in for appointments.
Can I access CareLink on mobile devices or multiple devices?
Yes, CareLink is accessible on mobile devices through a web browser. It’s optimized for both desktop and mobile use, ensuring you can stay connected wherever you are.
If you log in using a new computer, you’ll need to answer two security questions for verification. You can recognize the computer for future use, but avoid doing so on public computers. Shared computers can be used by multiple users, but each person must log in with their own credentials.
How often is patient information updated on CareLink?
Patient data is updated in real time, allowing you to access the most current information for timely decision-making and care coordination.