Receiving the healthcare you need should be easy and convenient. That’s where telehealth comes in—a modern approach to medical care that brings the doctor’s office right to your living room. With a little preparation, you can make the most out of your virtual doctor’s visit – and receive the same quality care as you would in person. At Mount Nittany Health, we’re making it easier than ever to stay on top of your health with our telehealth services.

Telehealth vs. telemedicine: Is there a difference?

Although often used interchangeably, there is a subtle difference between these terms. Telehealth is a broad term that includes all health services provided remotely, including non-clinical services. In contrast, telemedicine typically refers to remote clinical services such as virtual doctor visits.

Since the onset of COVID-19, telehealth has rapidly evolved, bringing unprecedented solutions and care practices to the forefront of healthcare. Telehealth is no longer a temporary solution but a convenient option for many types of care.

How does a virtual visit work?

Telehealth is a way to connect with your healthcare provider using a computer, tablet, or smartphone. Think of it as a video call—it allows you to discuss health concerns, get prescriptions, and receive care without leaving home.

Telehealth is convenient. It can be a game-changer for many people. Here’s why:

• You can stay comfortable at home without driving through traffic or sitting in waiting rooms.
• By cutting out travel time and costs associated with in-person visits, you can save time and money.
• Maintaining your health becomes easier with virtual regular check-ins, and you’ll be able to stay on top of your health.
• By staying out of healthcare facilities, you can reduce your risk of exposure to flu-related illnesses.

Here’s what you can expect in a telehealth visit: you’ll want to log in about 15 minutes before your scheduled appointment time. Being early will help sort out any technical difficulties. After joining the virtual waiting room, your provider will invite you to start the video visit when they’re ready. Just like an in-person visit, you can discuss your healthcare concerns, symptoms, and any questions you have with your provider. As your visit draws to a close, your provider will explain any next steps—prescriptions, additional testing, or follow-up appointments.

To make the most of your visit, be prepared by writing down your symptoms and questions before the call. Test your camera and microphone beforehand. Having a backup plan—like a phone number to call if the video doesn’t work—can help avoid any last-minute stress.

7 Steps to prepare for your virtual doctor visit

1. Check with your provider. Why it matters: Most patients can use telemedicine, but some appointments require in-person visits. To be sure, check with your provider’s office before scheduling. How: Call your provider’s office or message us through our patient portal.
2. Schedule your appointment. Why it matters: Proper scheduling ensures you’re prepared and your provider is ready for you. How: Call your provider’s office or use MyMountNittanyHealth, our online patient portal.
3. Verify your insurance coverage. Why it matters: Understanding your coverage helps avoid unexpected costs. How: Call your insurance provider to confirm telehealth visits are covered under your plan.
4. Prepare your technology. Why it matters: Technical issues can take away valuable minutes of your appointment time. How: Make sure you have a device with a camera and a microphone—a smartphone, tablet, or computer will do. Download necessary apps and test your internet connection.
5. Find a suitable location. Why it matters: A quiet, private space will allow you to communicate freely with your provider. How: Choose a well-lit area with minimal background noise and distractions.
6. Gather relevant information. Why it matters: Having your medical information on hand will help you make the most of your visit. How: Write down your symptoms, questions, and any medications you are taking.
7. Be ready early. Why it matters: It allows you to troubleshoot any last-minute issues. How: Log in about 15 minutes before your scheduled time.

Telehealth visit FAQs

How long should you wait for a telehealth appointment?

Wait times for telehealth appointments are often shorter than for in-person visits. At Mount Nittany Health, we strive to start your appointment on time.

Does the doctor call you for telehealth?

Typically, you log into a virtual waiting room, and the provider initiates the video call when they’re ready.

Can virtual doctors prescribe medicine?

Yes, including antibiotics when appropriate. However, there may be limitations on prescribing certain controlled substances.

Are virtual doctor visits cheaper?

Often, yes. They typically cost less than in-person visits, but this can vary depending on your insurance plan.

Are virtual doctor visits effective?

For many conditions, virtual visits are just as effective as in-person care. They’re particularly useful for follow-ups, managing chronic conditions, and addressing non-emergency health concerns.

Mount Nittany Health offers a wide range of telehealth services, including primary care, pediatrics, and various specialties. The goal is to make healthcare accessible to everyone, regardless of location or mobility challenges.

Telehealth is more than a temporary solution—it is becoming an integral part of modern healthcare. While it is a technology-driven service, we are still about the human connection. Our providers are committed to giving each patient the same compassionate, quality care they would receive in person.

We want to ensure you have access to the best possible care wherever you are. Telehealth makes taking charge of your health easier than ever. To schedule your telehealth appointment, call your Mount Nittany Health provider’s office or log into MyMountNittanyHealth.