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Patient and Visitor Resources

Billing & Insurance

Managing medical bills can feel overwhelming, but Mount Nittany Health is committed to making the process clear and simple. Below you’ll find everything you need to understand your charges, explore payment options and access financial assistance.

Please note: MyMountNittany will be powered by Epic’s MyChart on May 30. Starting May 20, you can log into your Epic account in read-only mode. You’ll be able to adjust settings for things like notifications, but you will need to message your care team, schedule appointments, pay bills and more in Meditech (your current MyMountNittany portal account) until May 30.

Understanding your bill

Your bill includes a detailed list of the Mount Nittany Medical Center charges for your care. If your treatment involves specialists, such as radiology, pathology or anesthesia, you may receive separate bills from those providers.

Visit our specialized billing page for more details about additional provider charges.

We accept Visa, Discover, Mastercard and American Express for all payment methods.

Financial assistance and payment plans

If you’re concerned about paying your bill, we offer financial assistance and payment plans that can help make healthcare more affordable. Our team can help you:

  • Set up a payment plan
  • Apply for financial assistance programs

Learn about financial assistance.

Pay your medical bill online

VisitPay and SCIO

VisitPay offers additional flexibility to manage bills and payment plans in one place. SCIO handles billing for Radiation Oncology and Hematology Oncology. If you have a SCIO payment plan, you can pay it online here.

Pay through MyMountNittany

The fastest and easiest way to pay your Mount Nittany Health bill is electronically through the MyMountNittany patient portal. It’s safe, secure and convenient.

Don’t have a MyMountNittany account? Call 814.231.7103 or email MyMNH@mountnittany.org to set one up.

Payment options

We offer multiple convenient ways to pay your Mount Nittany Health bill:

Pay online via MyMountNittany

Log in to view and pay bills, set up payment plans and access additional billing features. Need an account? Call 814.231.7103 or email MyMNH@mountnittany.org.

Estimates

Get a personalized cost estimate for common procedures and services using our estimates tool.

Pay by phone
Pay your Mount Nittany Health bill over the phone by calling 814.234.6171 or toll-free at 866.686.6171, Monday to Friday, 8:00 a.m. to 4:30 p.m.

Pay by mail
Mount Nittany Health Billing
143 Hospital Drive
State College, Pa. 16803

All charges shown are due within 30 days, and we accept Visa, Discover, Mastercard and American Express payments.

Payment plans

Flexible payment plans are available and can be set up directly through your MyMountNittany portal.

Payment plans made simple

We know that healthcare expenses can sometimes be unexpected. That’s why we offer flexible payment plans to fit your budget. Through your MyMountNittany account, you can:

  • Set up a payment plan based on your needs
  • Manage your plan and make payments at your convenience
  • View your payment history and balances

If you prefer personalized assistance, call our billing team at 814.234.6171 or toll-free at 866.686.6171 to discuss your options.

Questions about your bill?

If you have questions about your Mount Nittany Health medical bill, call 814.234.6171 or toll-free at 866.686.6171 or email billing@mountnittany.org to speak with a billing representative.

Paper bill opt-out instructions

After May 30, if you prefer paperless billing, you can choose to go paperless by following these steps in your MyMountNittany account:

  1. Log in to your MyMountNittany portal
  2. Go to the Billing section
  3. Select “Go Paperless” and follow the prompts

If you prefer paper bills, no action is required.

Insurance information

Mount Nittany Health accepts most major health insurance plans. Visit our list of accepted insurance providers to see if your insurance is accepted.

If your health insurance information has changed, please let us know so we can ensure accurate billing.

Frequently asked questions about billing

How can I pay my bill?

Pay securely online through the Patient Portal, by phone at 814.234.6171 or by mail.

Why did I receive multiple bills for one visit?

If your care involves specialists, such as radiology or anesthesia, you may receive separate bills. Learn more on our specialized billing page.

Can I set up a payment plan?

Yes, payment plans are available. Contact a Mount Nittany Health billing representative to discuss your options and learn more.

Does Mount Nittany Health accept my insurance?

We work with most major insurance providers. Check our accepted insurance list or contact your insurance company to confirm coverage before your visit.

What if my insurance has changed?

Please notify us right away to ensure your billing information is accurate.

How does paperless billing work, and how do I change my preferences?

You’ll be automatically enrolled in paperless billing through MyMountNittany after May 30. You’ll get email or text alerts when a new statement is ready, and you can view bills and payment history anytime.

If you prefer paper statements, you can opt out by going to Billing → Paperless Preferences in your MyMountNittany account after May 30.

Will I still get reminders and cost estimates?

Yes. You’ll receive notifications when new statements or cost estimates are available.

  • Self‑pay patients: Estimates arrive 3 days before your appointment and must be reviewed and accepted. A 55% discount is automatically applied.
  • Insured patients: Estimates include deductible, copay and coverage details. No approval needed.

Can I set up or keep a payment plan?

Yes. You can create a new payment plan directly in MyMountNittany and choose the terms that work for you. If you already have a plan with VisitPay or SCIO, you’ll continue paying through that vendor until it’s complete.

Still have questions?

Contact us at 814.234.6171, toll-free at 866.686.6171 or email billing@mountnittany.org for assistance.