Mount Nittany Health is proud to announce that it has received Press Ganey’s Guardian of Excellence Award® for Patient Experience in Inpatient Behavioral Health for the second consecutive year. This prestigious national honor recognizes Mount Nittany Health’s commitment to providing exceptional, patient-centered care.
“At Mount Nittany Health, our commitment to patient care is at the heart of everything we do,” said Tina Kephart, RN, PMH-BC, Manager, Behavioral Health at Mount Nittany Health. “Receiving the Guardian of Excellence Award for the second year in a row is a true reflection of our exceptional team’s dedication to providing the highest standard of care for our behavioral health patients. We are honored to be recognized for our efforts in creating a healing environment where patients feel supported and respected.”
The inpatient Behavioral Health Unit at Mount Nittany Medical Center provides short-term, inpatient care for adults in acute behavioral health crises. By prioritizing a holistic, evidence-based approach that strives to provide safe, comfortable, and confidential care, the team has once again achieved this remarkable distinction.
“This recognition affirms the incredible work of our behavioral health staff,” said Kephart. “Their dedication to improving patient experiences and outcomes is evident every day, and this award validates their commitment to compassionate, high-quality care.”
Mount Nittany Health remains dedicated to advancing behavioral health services and enhancing patient experiences through continuous improvement, staff development, and a steadfast focus on delivering care that meets the highest standards of excellence.
Press Ganey, the leading provider of patient experience measurement and performance improvement solutions for healthcare organizations, presents the Guardian of Excellence Award to institutions that rank in the top five percent nationwide for patient experience, employee engagement, or clinical quality. The award is a testament to Mount Nittany Health’s ongoing dedication to delivering high-quality behavioral health services and ensuring that patients receive compassionate, individualized care in a supportive environment.
For more information about Mount Nittany Health and its in-patient behavioral health services, please visit mountnittany.org/services/behavioral-health-services.