Hayley Kelley, Epic Application Analyst II, Mount Nittany Health Information Services, has been an integral part of the Enterprise Resource Planning (ERP) project, which has reached every corner of our health system. Her dedication and commitment have been pivotal to its success, benefiting not only her team but also every department across our organization. She has consistently demonstrated exceptional leadership, collaboration, and an outstanding work ethic, ensuring that the project progressed smoothly while meeting the high standards we uphold. Her efforts have made a lasting impact, and she exemplifies the spirit of teamwork and excellence at Mount Nittany Health.
Hayley embodies all of Mount Nittany Health’s core values and is known for epitomizing the Mount Nittany Health Experience in her work each day. For the Employee of the Month honor, she is being recognized for being the ultimate team player.
Her nominator shared, “Hayley has been an amazing resource during the new ERP system change. Throughout the whole process, she has been nothing but kind, reliable, and incredibly responsive during a stressful time. Hayley has been available early in the morning, late in the evening, and even on the weekends to assist with anything that has come up. During this busy time, she has demonstrated patience, respect, and teamwork and has been a great resource for tips and tricks while navigating a new system. Hayley has taken every issue that has been brought to her attention in stride and gotten answers back quickly. Her dedication to identifying and resolving issues, as well as her ability to provide clear guidance, has been instrumental in helping our team adapt. Hayley’s work is so appreciated, and she is very deserving of this honor!”
Hayley has worked at Mount Nittany Health for 11 years, serving in various roles throughout the health system, including as a Patient Access Associate, Emergency Department Secretary, and Scheduling Clerk. Before securing her position as an Application Specialist, she worked in the Information Services department as a member of the Help Desk Support team. Hayley graduated from the Central Pennsylvania School of Science and Technology (CPI) and Lock Haven University.
Hayley finds her job fulfilling because she enjoys the variety of tasks she gets to work on, and she welcomes the opportunity for continuous learning and growth. She was honored to be recognized as the January 2025 Mount Nittany Health Employee of the Month.
“The best thing about my department is the positive and supportive work environment,” said Hayley. “We work together as a team, and we never have to solve problems alone. I feel valued and appreciated by our leadership because they are supportive and encourage me to succeed. They also provide me with the tools and resources I need to reach my goals.”
When Hayley isn’t busy making a difference at Mount Nittany Health, she enjoys traveling and spending time with her family and friends.